At Murdeshwar Sky Adventures, we aim to provide a smooth and enjoyable booking experience. Please review our refund policy before making a reservation.
Booking Cancellations: Cancellation requests must be communicated to our team through the official contact details provided on our website. Refund eligibility will depend on the cancellation terms applicable to your booking.
Customer-Initiated Cancellations: Refunds for cancellations made by customers are subject to the applicable cancellation policy. Booking or processing fees, where applicable and legally permitted, may be non-refundable.
Weather & Safety Conditions: Activities may be postponed or cancelled due to adverse weather, technical issues, or safety concerns. In such cases, customers may be offered rescheduling or a refund, depending on the circumstances.
No-Shows & Late Arrivals: Customers who fail to arrive at the scheduled time or arrive too late to participate may not be eligible for a refund.
Refund Processing: Approved refunds will be processed through the original payment method wherever possible. Processing times may vary depending on the payment provider or bank.
Booking Changes: Requests to reschedule are subject to availability and approval by our team. Additional charges may apply where applicable.
Contact Us: For cancellation or refund requests, please contact the Murdeshwar Sky Adventures team using the contact details listed on our website.